Our Products

Fowtickets Simple Laravel Customer Support Software With Ticketing System And Knowledge Base dedicated to people and website owners that provide specific services and want to add a ticketing system to their website or have a helpDesk to provide assistance to customers. This system contains many features that will help to provide good support to your customers.

Demo and documentation

• Frontend
  • Link : https://demo.vironeer.com/fowtickets
• User access details
  • Link : https://demo.vironeer.com/fowtickets/user
  • Email : user@vironeer.com
  • Password : User1234
• Agent access details
  • Link : https://demo.vironeer.com/fowtickets/agent
  • Email : agent@vironeer.com
  • Password : Agent1234
• Admin access details
  • Link : https://demo.vironeer.com/fowtickets/admin
  • Email : admin@vironeer.com
  • Password : Admin1234
• Documentation
  • Link : https://docs.vironeer.com/fowtickets/index.html

Features

• Ticketing System:

  Experience seamless issue management with automated routing, collaborative tools, and performance analytics.

• Knowledge Base:

  Unlock a wealth of information with structured resources, guides, and efficient search functionality.

• Agents and Departments:

  Elevate collaboration and issue resolution with organized support teams and efficient routing.

• Email Notifications:

  Stay informed with real-time updates on ticket status, agent responses, and resolutions.

• Account Notifications:

  Receive important account updates and information to stay informed.

• OAuth Options (Facebook and Google):

  Simplify login with OAuth options, providing a convenient and secure experience.

• Email Verification:

  Enhance security by confirming account ownership through email verification.

• Two-Factor Authentication (2FA):

  Add an extra layer of protection with two-factor authentication for secure logins.

• Translatable:

  Translate any language website easily through the translation system available to you as an admin.

• RTL Supported:

  Ensure seamless compatibility with Right-to-Left, enhancing accessibility for diverse audiences.